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I ended up working with Radley and he did an amazing job cleaning up messes that were made.
Great experience even with the ups and downs we had
Kim was responsive to all my calls and patiently answered my questions. Dhe helped me find the best way to keep my payment at a reasonable amount.
Kim Snare is such a wonderful person to work with!
She was very responsive and engaged with us throughout the entire process. She had helpful resources and thorough answers to every question we had for her.
Very responsive, prompt, and knowledgeable during the process - didn't miss a beat!
Kim was great to work with. Up front with everything and answered all questions I had, even explaining things in more detail for me. it was a great experience and she made as stress free as possible.
Kim helped every step of the way. Answered all our questions.
Kim was a true blessing in my home purchasing process. There were stressful and unexpected setbacks that she helped me navigate. She is someone who wants to help clients and see them happy. I truly appreciate her involvement and guidance.
She needs to make sure to tell the borrower all the do’s and don’t before telling them numbers. I was told to pay my moms credit card off or be taken off of it but what I wasn’t told was if I’m taken off of it that my loan credit would go
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Reply from Haelee Wood
July 6th, 2022 03:58 PM
Thank you for taking the time to share your feedback about your experience with PRMI. We value the voice of our customer as it helps our teams continually improve. We will share your comments internally so we may appropriately address any issues. In the meantime, if you'd like to speak to someone at our corporate office about your experience, we invite you to contact our National Customer Relationship Manager directly at 1-800-255-2792 extension 1000115.
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