The team was so personable and made the experience less stressful. When I felt like I was alone in it and didn’t have a sense of direction, Kevin and his team guided me through and helped me get the keys to my first home!
Reply from Kevin Dame
February 23rd, 2023 06:51 PM
Dear Anna,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to make your home buying journey a more enjoyable and stress-free one. It was our pleasure to provide guidance and support throughout the process, and we are honored to have played a role in helping you achieve your dream of homeownership. Congratulations on your new home, and please do not hesitate to reach out if you need anything in the future.
Best regards,
Kevin and The Mortgage Firm Team
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Douglas G
Lakeland, FL
Posted on December 16th, 2022 01:50 AM
Kevin handled the whole mortgage process with ease and professionalism. Easiest mortgage process by far out of the five others I have had over the past 25 years.
Reply from Kevin Dame
February 23rd, 2023 06:53 PM
Dear Doug,
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an easy and professional experience working with our team at The Mortgage Firm. Providing exceptional service and making the mortgage process as smooth as possible for our clients is our top priority, and we are grateful for the opportunity to have worked with you. We appreciate your trust in us and look forward to being your go-to mortgage resource in the future.
Best regards,
Kevin and The Mortgage Firm Team
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5.0
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Michael A H
Auburndale, FL
Posted on December 12th, 2022 12:28 PM
Everyone was very friendly and helpful, communication was excellent and we were kept in the loop on what was coming up next and what documents and forms were needed. Your team educated us on the whole process since we don’t apply for mortga
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Reply from Kevin Dame
February 23rd, 2023 06:55 PM
Dear Michael,
Thank you for taking the time to share your positive experience working with our team at The Mortgage Firm. We are delighted to hear that you found our team to be friendly, helpful, and communicative throughout the mortgage process. We understand that navigating the mortgage process can be overwhelming, which is why we take pride in providing education and guidance to our clients every step of the way. It was our pleasure to help make your experience a smooth and easy one, and we appreciate the opportunity to have worked with you. Congratulations on your new home!
Best regards,
Kevin and The Mortgage Firm Team
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5.0
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Taylor S
Bartow, FL
Posted on March 9th, 2023 03:47 PM
Kevin and his team were incredible! Nothing short of supreme, efficient, open, and available. I will also add I have never interacted with a team that was as client focused and thoughtful at The Kevin Dame Team!
Reply from Kevin Dame
March 9th, 2023 04:29 PM
Hi Taylor, WOW thanks for this incredible review! It's easy when our clients are are awesome as you guys were throughout the whole process! So excited for your family, and glad you guys stuck it out even when things didn't exactly fall into place the first go around! It was an honor to be a part of your home buying team! -Kevin and The Mortgage Firm Team
5.0
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Shelby S
Bartow, FL
Posted on March 8th, 2023 01:38 PM
Kevin and the entire team were attentive, quick to respond, and always happy to help! We were clear to close well in advance & the loan process felt seamless. I’d recommend this team to anyone!
Reply from Kevin Dame
March 8th, 2023 02:39 PM
Hi Shelby, it means so much that you took the time to share your experience working with our team! We pride ourselves in paying close attention to the needs of our clients, and providing the fastest service possible while also making it as stress-free as possible! Thank you in advance for any future recommendations :) - they're truly the foundation of our business! Wishing you and your family all the best in your new home! - Kevin and The Mortgage Firm Team
5.0
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McKenzie K
Lakeland, FL
Posted on February 28th, 2023 01:54 PM
Great communication, fast and they truly care every step of the way. Going the extra mile to congratulate and make you feel special.
Reply from Kevin Dame
March 2nd, 2023 01:10 AM
Dear McKenzie, Thank you so much for taking the time to leave such a kind review of your experience with us at The Mortgage Firm!! We’re so thrilled to hear that our team was able to provide you with excellent communication and speedy service, while also making you feel valued and appreciated :) We truly believe in going the extra mile for our clients and it means the world to us to know that we were able to make your loan process easy! Thanks again for your trust and for sharing your positive feedback with us!
Kevin and The Mortgage Firm Team
5.0
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William E R
Bartow, FL
Posted on February 28th, 2023 01:06 PM
Customer Service. Positive and diligent people. Their willingness to go above and beyond their normal duties.
Reply from Kevin Dame
February 28th, 2023 01:24 PM
Dear William,
Thanks so much for taking the time to share about the positive experience you had with us! We're thrilled to hear that our team provided excellent customer service and went above and beyond to assist you with your loan! Your feedback means a lot to us, and we look forward to continuing to exceed your expectations in the future!
Thank you again for choosing The Mortgage Firm as your trusted lender. PS. Don't keep us a secret!
Best regards,
Kevin and The Mortgage Firm Team
5.0
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Henry E C
Auburndale, FL
Posted on February 7th, 2023 02:55 PM
Did very well in preparing us for what to expect.
5.0
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Karen S P
Auburndale, FL
Posted on February 7th, 2023 01:16 PM
Kevin really knew his stuff and was avaliable to answer any questions we had.
5.0
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Aleena P
Bartow, FL
Posted on January 31st, 2023 10:09 PM
It was my first time purchasing a home so the process was all new to me and the staff were very helpful making it not so stressful for me. Special shout out to Teresa Hassett who was so helpful and sweet. She took extra time to talk to me a