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Works at New American Funding - Austin,...
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Secure communication and processing system. Excellent if not sometimes over-communication.
Reply from Kendrick Jackson
September 3rd, 2023 04:08 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Kendrick was awesome from day 1. Very knowledgable which helped my wife and I make a sound decision to move forward with NAF. We were considering going through our credit union for our refi, but found the process much more fluid with Kendrick...
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Reply from Kendrick Jackson
August 26th, 2023 08:44 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Kendrick went above & beyond. I told him I wanted a second mortgage, but wanted to stay with New American Funding, so he suggested refinancing instead so I could stay with my current mortgage company, he was very informative through the whole...
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They made every effort to help me secure my loan.
Thank you.
Everyone was very communicative and worked diligently to answer my questions as quickly as possible.
Attention to detail
Reply from Kendrick Jackson
May 19th, 2023 05:03 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Kendrick and the Team worked diligently and were very detailed in communications with us and made us feel they were all very interested in having us as customers, not only now, but for the future. It is important that we stay your customer.
The information was accurate and easy to understand
Great easy communication
I feel like kendrick delivered service specific to me and my needs. Not boiler plate, just another applicant care
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