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Kelli Ryan | Branch Manager | Primary Residential Mortgage, ...
Branch Manager
Works at Philadelphia Division
4.75
(16)
Works at Philadelphia Division
Licenses
- Pennsylvania Department ...
- NMLS # 133609
- PA 24086
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4.5
Thank you for your assistance
4.5
Kelli had to jump in on this transaction in the middle, and did a great job of moving us to closing. She communicated with me extremely well, and checked on processing consistently.
5.0
Kelli is super easy to work with, she pays great attention to detail and often times knows what is needed before it is requested giving the customer more time to retrieve the items needed. I would recommend her to everyone.
Reply from Kelli Ryan | Branch Manager | Prima...
November 23rd, 2023 11:00 PM
Thank you so much for your kind words, Matthew. I'm thrilled to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. I always strive to anticipate customer needs and make the process as smooth as possible....
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5.0
Kelli is awesome. I needed something she got it. We had hurdles to overcome and she cleared them by leaps and bounds. Kelli is a Homerun hitter!
Reply from Kelli Ryan | Branch Manager | Prima...
November 22nd, 2023 01:10 PM
Thank you so much for your glowing review, Andrew! I'm thrilled to hear that you were satisfied with my services. Overcoming hurdles is part of the job here at Primary Residential Mortgage, Inc., and I'm pleased that we could clear them together....
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5.0
We appreciate her attentiveness to detail and thoroughness throughout the whole process. No question was ever too small or insignificant and age made us feel comfortable asking.
Reply from Kelli Ryan | Branch Manager | Prima...
November 20th, 2023 06:30 AM
Thank you so much for your kind words, Marla. I'm thrilled to hear that you felt comfortable asking questions and that you were pleased with my attention to detail throughout our process together. It's always my goal to keep my clients informed...
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2.0
I did not like how the communication went through the process. Your client added a grant which should have been disclosed as part of their required funding and caused delays which were nerve wracking to say the least. There were several closing...
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Reply from Kelli Ryan
October 9th, 2023 02:43 PM
CandisThank you for taking the time to complete the survey. I was not the originating loan officer but I do apologize that your experience with PRMI was not a positive one. I did some research and the buyers loan was locked with PHFA w/ grant...
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5.0
Good communication.
5.0
1st off I would like to say. Jeanne, Mary and Kelli are truly amazing!! PMRI made my 1st home purchase experience incredible!
Reply from Kelli Ryan | Branch Manager | Prima...
October 2nd, 2023 02:18 AM
Thank you so much, Michael! I'm thrilled to hear that you had a fantastic home-buying experience with us at Primary Residential Mortgage, Inc. Your kind words have absolutely made my day. It was a pleasure to assist you, and should you have...
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5.0
This is actually my second time working with Kelli. I came back to her because of her professionalism and knowledge about the job. She is always looking out for you and your interest. I have already recommended some friends to her and will...
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Reply from Kelli Ryan | Branch Manager | Prima...
August 24th, 2023 04:33 AM
Thank you so much for the kind words, Vanessa! It was a pleasure working with you again and I look forward to future opportunities. I really appreciate you recommending me to your friends, that means a lot. Thank you for taking the time to...
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5.0
Always nice to work with Kelli on my client's deals. She takes the time to explain things instead of pushing right through the process.
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