K
Works at New American Funding - Tust...
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- NMLS # 359185
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5.0
Everyone was so nice and explained everything in great detail to allow a very seamless process.
Reply from Kathy Howard
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Everything moved smoothly
Reply from Kathy Howard
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
NAF has great employees that are relatable and care about your future!
Reply from Kathy Howard
September 27th, 2023 03:14 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Kathy was very helpful and attentive to my process.
5.0
Kathy was very helpful and returned calls quickly. Very helpful in the process.
Reply from Kathy Howard
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
5.0
Everything was up front and understandable. I appreciate the work that Kathy did for me, and when the interest rates drop, i'll be working with her again.
The only down side to the process was the appraiser
5.0
Kathy went above and beyond! I would not have made it through this process with out her guidance!
If I was to rate her 0-10 she would be a 100!
Reply from Kathy Howard
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
4.66
Kathy was AMAZING. But I would say there was some breakdown in communication from other departments.
5.0
Kathy was very professional, kept me informed, and was always available to answer questions.
5.0
Kathy was so prompt with communication and always knew exactly what she was talking about. Given that I was borrowing under stressful circumstances for me, these qualities in her performance were invaluable to me, and really made me feel well...
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