Justin Abreu

Laura Fox made it great! She was on it from day one!! She was very helpful and always answered our questions and just made the whole process worth all the overwhelming emotions we had. I had to apologize to her at times. I’m thankful she was...

Lack of service, lack of communication, sloppy number crunching, not meeting date deadlines

From the beginning, the process was difficult. We wouldn't own our home today if we didn't press Justin's team to assess our eligibility using updated income numbers. Communication was sparse until the end. Laura was remarkable but could tell...

The process was fast and smooth

Laura Fox is the best there is!!! She was fantastic to work with!

Great loan processor Ruth Jaime worked fast and was very helpful in expalining the process. Laura Fox was very helpful and fast getting things done will definitely recommemd

Great help

My overall experience was great because the entire loan process was online. I never picked up the phone to call anyone, and if I had questions, they were all answered promptly via e-mail. I would be happy to recommend the Essex Mortgage group...

The response times for all queries and requests from me was incredible. I made a number of different offers and some of them had to have quick turn around times and I was able to get those letters to the appropriate parties with worries about...

I felt li was getting notifications last minute. I had to reach out with many questions because I didn’t get a call or email explaining the process. However, when I did send emails with questions the questions were answered right away which...