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The way everything happened so quickly!!
Great communication back and forth, always quick with paperwork!
Our family was extremely fortunate to have Jonathan Marloe as our loan officer. He provided impeccable client service throughout the refinancing process. Our questions and concerns were addressed, clarified and answered with professional expertise,...
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Reply from Jonathan Marloe
May 19th, 2023 03:28 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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How fast and efficient you are working with us!
Reply from Jonathan Marloe
May 19th, 2023 06:36 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The way you kept me in the loop.
Anything you could do to help.
The process from the beginning to the end was a smooth transition.
Good customer service and communication
Reply from Jonathan Marloe
May 18th, 2023 09:44 PM
Thank you for sharing the experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
My name was incorrect on the paperwork at signing. Lack of communication about the payoff of our credit cards. Otherwise, it was an okay experience.
Reply from Jonathan Marloe
May 17th, 2023 01:42 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Excellent service
Working with Jonathan was absolutely the best part of the experience. He made the initial part of this fantastic and very easy. He was always there for anything I needed, but when I started to work with Carly, I felt like I was less than human...
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