J
Jolene Jaehne
Senior Loan Officer NMLS #264791
Works at Bastrop
4.93
(549)
Works at Bastrop
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- Guild Mortgage Company
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- Residential mortgages for ho...
- Down Payment Assistance/Gran...
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Jolene is very knowledgeable and the way she explains everything , makes it much easier …
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Thank you Gerardo for your kind words and for trusting us to assist you through this experience! We appreciate you and we're so happy for you and your family on your new home purchase!
-Friendly service
-Willing to explain details and answer questions
-Processed loan quickly
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Clients like you make our job easy! Thank you for your kind words. It was truly our pleasure to assist with the purchase of your new home. Congratulations again!!
On top of things. Always answered all my questions.
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Awesome ~ That's our goal! We love it when our clients ask questions, because we want you to understand each step of the mortgage process. Thanks for taking time to share your experience!
The best in the business as far as we are concerned, such amazing help and customer service and everyone she works with are all very helpful. Thank you again.
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
We appreciate that HIGH PRAISE more than you know! Thank you for trusting us and for taking the time to share your experience! You guys are AWESOME!!!
It was great.
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Thanks Greg ~ We wish you ALL the BEST in your new home! We think it was GREAT working with you, too!
Jolene has been with us from the start, first was our home and now in the home improvement process. Jolene and her team are very informative every step of the way and continued service to her clients and her county.
Everything was smooth and clear
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Thanks Mitch ~ It was great working with you guys!! Congratulations on your new home!
Constant communication throughout the process, fast responses to any questions, and Jolene and her staff are very personable and willing to talk through any situation.
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
We absolutely enjoyed working on this important transaction with you. Our goal is clear and constant communication during the mortgage process from start to finish! Thank you so much for your feedback and for taking the time to share your experience....
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The staff go above and beyond to make sure you are well taken care of! They 100% have your best interest in mind every step of the way! They helped remove the stress and confusion that normally comes with this type of transaction by explaining...
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Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Congratulations Mike!!! Thank you for your kind words and for sharing your experience! This is the BEST compliment for our team to hear! We are so grateful you trusted us to help you on the journey to homeownership.
The communication! This process was all new to me and I had lots of questions, but Jolenes team was helpful and very willing to answer my questions with accuracy and openness!
Reply from Jolene Jaehne
September 18th, 2023 06:29 PM
Thank you Malissa! Your words are music to our ears! We pride ourselves on clear, open communication throughout the entire mortgage process. You were fabulous to work with and we are looking forward to working with you again soon!
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