John O'Brien

The communication was great

John was super knowledgeable on all components of the loan and home purchase process. He was also readily available anytime of day which was super helpful. Already recommended him to a few people.

John was always available to us. He also explained everything that was going on and was great about answering any questions or concerns we might have had.

John was responsive and explained things clearly. He answered all my questions timely and even provided his own opinions when asked.

John is the utmost professional and very responsive. He made my loan process easy to navigate.

Actually, GOOD ... but this wasn't a choice on the survey. John O'Brien was great, but the processing part of this process left a good deal to be desired. Not only did I upload documents to the NAF vault that couldn't be accessed by the closing...

Listening to the customers needs and being upfront and honest! I asked for conventional several times and was ignored until the very end when more money was mentioned. Spent all my savings to complete tasks requested by lender only to be told...

Always replied promptly to any questions we had

Great communication

He did easier the way I got my loan, thanks to the great communication between John and my realtor could close the purchase without any issue.