John Juge

John went above and beyond with us on our new home journey. Our situation was challenging and John helped us through all steps and was consistently available and responsive, as well as proactive in anticipating our questions and needs. Looking...

John made the process very simple and kept me informed along the way.

We submitted all conditions on our approval three weeks prior to close. We were told clients whose deals were closing that month were being prioritized. We submitted new bank statements two weeks prior to close (the day they became available)....

John is efficient and not one time during the transaction, was I concerned of the lending side.

John was not only a consummate professional throughout the whole process, he went above and beyond by finding solutions as complications came up. Even as a real estate professional with years of experience, I found myself searching for a solution...

I wake up in the morning. I know I was supposed to be stressed about something? Oh yeah, I applied for a loan last night. I panic for a second, but then remember....it's with John, and John works at Highlands. I casually get up, make a cup...

The decision not to lock our loan costs us a higher interest rate and closing costs. This was frustrating as we never discussed whether or not to lock.

John made sure that I knew what was happening at all steps of the process and made sure that everything went smoothly.

seamless transaction

John made our first home buying experience amazing! He was with us every step of the way and made us feel confident throughout our whole experience. He regularly checked in, explained concepts we didn’t understand, answered all our questions...