John was great to work with. Unfortunately, we haven’t felt the same way about anyone else at NAF. John’s assistant Meredith was unresponsive when we had questions. She frequently sent us documents with incorrect information, and would not...
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Reply from John Jarvis
September 19th, 2023 05:03 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
E
Elke R
Cheyenne, WY
Posted on April 15th, 2023 08:42 PM
We were treated like family, not clients. John kept us informed in a timely manner with easy-to-understand directions on how to proceed. His professionalism made the loan process easy.
5.0
J
John W
Castle Rock, CO
Posted on March 30th, 2023 03:18 PM
Jarvis and his team helped us close fast and smoothly! Very communicative and incredibly helpful the entire time!
5.0
W
Wayne M
Firestone, CO
Posted on January 17th, 2023 08:41 PM
The whole team is amazing, they always stay in touch and follow up on everything. They go above and beyond and answer all questions! I absolutely love working with all of them!
5.0
E
Erica B
Posted on December 22nd, 2022 03:57 PM
We’ve used John Jarvis and NAF for our home buying and refinancing. They are great to work with and will use them again.
5.0
E
Erica B
Broomfield, CO
Posted on December 22nd, 2022 03:56 PM
John is upfront, honest, professional and caring. He works to get the job done. We’ve used him, my family uses him and I’d refer him to anyone looking for a lender.
Reply from John Jarvis
December 22nd, 2022 07:56 PM
thank you Erica, I'm so happy that we were able to serve you again. thank you for your trust in US I truly appreciate it. have a Merry Christmas. be blessed
4.66
C
Christopher S
Arvada, CO
Posted on November 30th, 2022 11:51 PM
John was very open and easy to communicate with, always available to talk or would call back same day. There was one mis-communication during the whole process but John made it right in the end.
Reply from John Jarvis
December 22nd, 2022 07:58 PM
thank you chris, truly apologize for the miscue on that item. have a Merry Christmas. be blessed
3.33
J
Jane K
Arvada, CO
Posted on November 29th, 2022 05:11 PM
Our gift loan was not handled properly and now we have to go through extra steps to apply it to the loan.
5.0
K
Kristie K
Arvada, CO
Posted on November 27th, 2022 07:36 PM
Always available, always knowledgeable, closes on time 100% of the time
Reply from John Jarvis
November 29th, 2022 12:54 AM
thank you for the confidence you have in my team. I truly appreciate the opportunity to work with you and your clients.
5.0
K
Krista R
Evans, CO
Posted on November 23rd, 2022 07:18 PM
John effectively communicated with my first-time homebuyer and was able to get him where he wanted to be as far as his monthly payment and interest rate. John kept me in the loop regarding discussions he and my client had. John also took the...
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Reply from John Jarvis
November 23rd, 2022 07:41 PM
Thank you Krista. I am honored to serve you and your clients. Thank you for the trust your have in me. Have a good one. Be blessed.