J
Top 5%

Jennifer Coppola

Loan Officer | NMLS ID: 168883

Works at Brighton
4.94
(425)
Works at Brighton
Brighton
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  • NMLS ID: 168883
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5.0
Encompass
M
Melissa K W
South Lyon, MI
Posted on December 4th, 2023 06:25 PM
They were on the ball. Fast responses and answers all throughout the process. Amazing team!
5.0
Encompass
B
Brianna H
Brighton, MI
Posted on November 21st, 2023 12:45 PM
Jennifer was very communicative throughout the transaction. She always helped with payment breakdowns and she truly treated my clients with the utmost care and respect. She attends closings as well which is awesome.
Reply from Jennifer Coppola
November 21st, 2023 02:58 PM
Thank you so much, Brianna! I appreciate your professionalism and excellent service as well. It was a pleasure working with you!
5.0
Encompass
C
Colleen B
Livonia, MI
Posted on November 14th, 2023 12:42 PM
Jennifer and Lisa and the whole team were so easy and helpful! As first time homebuyers they were there to answer every question and guide us in the right direction. We are incredibly thankful for all of their help and for making our closing...
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Reply from Jennifer Coppola
November 14th, 2023 04:44 PM
Thank you Colleen! Your experience is important to us and I am thrilled to hear that yours was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
5.0
Encompass
D
Dena L W
South Lyon, MI
Posted on November 11th, 2023 01:25 PM
Jennifer and her team were fantastic!
Reply from Jennifer Coppola
November 14th, 2023 04:44 PM
Thank you for the 5 star review, Dena! It was a pleasure working with you!
5.0
Encompass
L
Lue A R B
Brighton, MI
Posted on November 5th, 2023 04:17 PM
Jennifer, et al, were available and very responsive to any questions I had through this process. I was "kept in the loop" at all times.
Reply from Jennifer Coppola
November 9th, 2023 03:21 PM
Thank you Lue! Thank you for your 5 star review, I am thrilled to hear that your experience was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
4.83
Encompass
D
Dorian J P
Plymouth, MI
Posted on September 24th, 2023 01:07 AM
Jennifer made sure I understood every step of the mortgage process. She was always available whenever I had questions or doubts. Thanks to her expertise, I had a wonderful experience!
Reply from Jennifer Coppola
October 24th, 2023 02:11 PM
Thank you Dorian,  I appreciate the kind words. It was a pleasure working with you!
5.0
Encompass
K
Kathryn S
Highland, MI
Posted on September 13th, 2023 01:21 PM
Jennifer and her team were always available to answer any questions I had. She was very patient, professional and kind and was great at explaining the ins and outs of the mortgage process and interest rates. The entire process was quick and...
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Reply from Jennifer Coppola
September 25th, 2023 03:33 PM
Thank you Kathryn! Thank you for your 5 star review, I am thrilled to hear that your experience was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
5.0
Encompass
D
David H B
Swartz Creek, MI
Posted on September 8th, 2023 12:10 PM
Another mortgage company made an error that would cause us weeks of delay. Jennifer took care of any issues and kept our closing on schedule, as planned. Communication was excellent and follow through was timely and clearly understood.
Reply from Jennifer Coppola
September 8th, 2023 12:29 PM
Thank you David! Your experience is important to us and I am thrilled to hear that yours was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
5.0
Encompass
B
Brenda V
Swartz Creek, MI
Posted on September 8th, 2023 12:07 PM
Jennifer saved the day for my clients. She stepped in in the middle of a transaction and took over the loan process just 2 weeks before we were scheduled to close. She hustled and, not only did we get a partial appraisal and a quick CTC, my...
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Reply from Jennifer Coppola
September 8th, 2023 12:28 PM
Thank you so much, Brenda! It has been a pleasure working with you. I appreciate your professionalism and excellent service as well.
2.66
Encompass
A
Angelica L
Durand, MI
Posted on September 4th, 2023 11:06 AM
More communication and guidance through the process
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