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Jenna Grooms

Loan Officer | NMLS# 2214024

4.96
(27)
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  • NMLS 2214024
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5.0
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Rachel A B
Mechanicsville, MD
Posted on October 6th, 2023 08:04 PM
Jenna was absolutely amazing through this entire process! From the first phone call all way up until after my closing to check in, she has been so helpful and wonderful! I couldn’t have gotten through all of this without her every step of the...
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Reply from Jenna Grooms
October 6th, 2023 10:38 PM
Thank you Rachel! I am so happy for you and I thank you for trusting me to help guide you through the process! Congratulations on your new home!
5.0
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Curtis L
Posted on October 2nd, 2023 10:46 AM
Jenna and her team at Prmg were great to deal with they were very responsive anytime I had a question they answered it right away they made the whole process very quick and easy I would highly recommend them
Reply from Jenna Grooms
October 11th, 2023 10:34 AM
Thank you for your glowing review of PRMG! We're thrilled to have exceeded your expectations. Our team strives to deliver outstanding service, and it's gratifying to know that we succeeded in making your visit exceptional. We value your support...
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5.0
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Curtis L
Posted on September 27th, 2023 05:22 PM
Jenna and the team at Prmg mortgage company was fantastic to work with they were very responsive to all of my questions they made the whole process very easy I would highly recommend them
5.0
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Nevada L
Posted on September 26th, 2023 04:47 PM
Jenna was great to deal with she was quick too respond to every text,email or phone calls I would highly recommend her and her team to anyone
Reply from Jenna Grooms
October 4th, 2023 04:58 AM
Your positive review of PRMG brought a smile to our faces! We're thrilled that you enjoyed your time with us. Our team works hard to create memorable experiences, and it's incredibly rewarding to receive your kind feedback. Thank you for choosing...
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5.0
Encompass
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Jacqueline W
Jarrettsville, MD
Posted on September 15th, 2023 12:43 PM
Jenna was helpful throughout the loan process, adjusting the loan type to assist our shared client with the best option for the house he chose so he had extra money to do some upgrades after closing.
Reply from Jenna Grooms
September 26th, 2023 12:22 AM
Thank you Jackie! As always, I love working with you and all of your clients!
5.0
Encompass
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Gavin R B
Crofton, MD
Posted on September 12th, 2023 07:52 PM
Jenna was professional, knowledgeable and easy to work with.
Reply from Jenna Grooms
September 27th, 2023 03:14 AM
Thank you for your glowing review of PRMG! We're thrilled to have exceeded your expectations. Our team strives to deliver outstanding service, and it's gratifying to know that we succeeded in making your visit exceptional. We value your support...
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5.0
Encompass
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Chad R
Crofton, MD
Posted on September 6th, 2023 11:37 AM
Jenna was very professional and so kind. She kept me updated the entire time and even closed the loan early. Thank you so much!
5.0
Encompass
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Michael K
Frederick, MD
Posted on August 24th, 2023 12:16 AM
Communication was great. Information was always shared. Service was excellent. Had a wonderful experience.
Reply from Jenna Grooms
September 27th, 2023 03:14 AM
Thank you for posting your positive review. Our team here at PRMG is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you will visit us again soon.
5.0
Encompass
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Ken A
Frederick, MD
Posted on August 18th, 2023 12:15 PM
Jenna was amazing from the start. In a market that is very competitive, speed of communication is of utmost importance. Jenna was always available when needed, she communicated with not just the buyers and my team, but also the other agent...
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Reply from Jenna Grooms
August 18th, 2023 12:41 PM
Ken, thank you so very much for trusting me in this process. You and your team were just as amazing to work with! So happy we could come together for our clients, they are SO HAPPY, and it makes what we do so worth it!
5.0
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Patrick D K
Hollywood, MD
Posted on February 15th, 2023 03:32 PM
Jenna always was available for any questions we had. She reviewed every detail about the loan process.
Reply from Jenna Grooms
September 27th, 2023 03:14 AM
Thank you so much, it was an absolute pleasure working with you on the purchase of your new home!
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