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Heather is an awesome lender. She knows her stuff and gets it done. Thanks Heather!
Heather :-) She is so responsive and on top of the entire process. She has great follow-up and understands not only the loan process but how the Fed and interest rates trend over time and can impact how much interest is paid etc. I reall
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Heather was so helpful and communication skills were impeccable. I never went a day without a response from her when I would email her. I was constantly updated on the process and progress.
Heather was on top of everything from day one. Very good communication skills and was able to easily answer any questions that I had.
I represented the Seller, so I didn't have that much communication with Heather.
Reply from Heather Nartker
May 26th, 2022 03:53 PM
Hello Doreen,
I sincerely thank you for sharing your experience, even though your review suggests it was less than perfect. Any experience with NOVA Home Loans that is not perfect is unacceptable. That’s as true for our borrowers as it is for our professional partners like you.
I reviewed our records, and they indicate regular status updates were provided, contingencies were even removed, and the loan closed on time on the agreed upon date. I invite you to reach out to me directly so we can address the specific concerns or events that influenced your scores, and any steps we might take to prevent them from happening again. We look forward to earning your trust, and supporting your business in the future.
Heather was amazing. She was always available and quick to respond to all of our questions. She was thorough and very professional. I would highly recommend her to anyone I know.
Heather was very upfront and honest with the information and advice she provided. She maintained an excellent avenue of communication and was very willing to work with us on our whole process. As a first time home buyer I could not have im
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We love Heather! We really trust her and know that she is looking out for our best interest. She gives us good advice.
Heather is awesome and on top of everything.
Heather was very professional, accessible and quick to respond to our questions and phone calls. She’s a very solid and trustworthy broker.
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