Take there time break it down and talk to you calm nice patient
5.0
J
Joseph N
Rockwall, TX
Posted on October 1st, 2023 10:47 PM
Everything from start to last it was phenomenal . Special thanks to Dylan on his great work of sending educational videos and materials which enlightened me on every step.
Reply from Dylan Fernandez
October 2nd, 2023 10:22 PM
I'm deeply appreciative of your positive feedback, Joseph. It's great to hear that the educational resources were beneficial for you throughout the process. Here at New American Funding, we aim to provide our clients with all the information...
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4.66
L
Larry D
Humble, TX
Posted on September 7th, 2023 04:10 PM
NAF has proven to be a great lending source as my most recent buyers went through NAF. Job well Done!
Reply from Dylan Fernandez
October 2nd, 2023 10:21 PM
I'm delighted to hear that your recent buyers had a positive experience with us at New American Funding, Larry. Your feedback is greatly appreciated and it was a pleasure to deliver the service that you expect and deserve. Thank you for the...
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4.33
C
Charles G
Bardstown, KY
Posted on September 1st, 2023 01:04 PM
Dylan usually responded to my phone calls or emails pretty fast. Dylan usually kept me up to date on the process of the loan.
1.0
M
Michael B
Simpsonville, SC
Posted on July 9th, 2023 01:19 PM
Communication, knowledge or work arounds, closing on time, understanding the differences in time zones across the country. I had to hold this deal together with duct tape due to several dropped balls and miscommunications from Dylan. The absolute...
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4.66
M
Michael A
Rimrock, AZ
Posted on May 25th, 2023 09:10 PM
Communicated well and was there for us every step of the way. It was our first time buying a home and he made the process easy and explained everything we were unsure of.
Reply from Dylan Fernandez
August 31st, 2023 06:56 PM
I truly appreciate your kind feedback, Michael. It was a pleasure to assist you during your first home buying process. At New American Funding, we strive to ensure our clients feel comfortable and well-informed every step of the way. Your review...
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5.0
D
Devin M
Columbia, SC
Posted on May 24th, 2023 03:11 PM
Dylan guided me every step of the way from getting pre approved to closing the loan.
Reply from Dylan Fernandez
August 31st, 2023 06:56 PM
I'm genuinely glad to hear about your great experience, Devin. It was my pleasure to guide you through the process and ensure you felt well-informed and confident every step of the way. Here at New American Funding, we prioritize client satisfaction...
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4.0
C
Craig T
Benton, KY
Posted on May 1st, 2023 03:18 PM
Dylan was excellent, seemed as of the rules changed during the process. Some of this was due to our situation some not. Took a very long time to close. I don’t feel any of this was Dylan’s fault. Dylan was great.
Reply from Dylan Fernandez
August 31st, 2023 06:57 PM
I appreciate your feedback, Craig, and I'm glad to hear that you found my service excellent. I apologize if the process seemed to be changing and taking longer than expected. This can sometimes happen due to various factors, but we always strive...
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5.0
A
Alyssa M
Beaufort, SC
Posted on April 17th, 2023 03:21 PM
Dylan was the most consistent part of the whole home buying experience for us. He made everything on the financial side of things go smoothly and accordingly. He anwsered any and all questions that we had and insured we were getting the absolute...
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Reply from Dylan Fernandez
September 27th, 2023 03:14 AM
We are happy to hear our team was able to exceed your expectations. We strive to ensure that your financial needs are met. Please reach out to us, if we can be of further assistance.
5.0
B
Brad M
Greer, SC
Posted on March 28th, 2023 06:36 PM
Dylan Fernandez handled our loan from start to finish I can't thank him enough for going above and beyond to secure my loan. He's a great guy and employee.. I would highly recommend him!
Reply from Dylan Fernandez
August 31st, 2023 06:57 PM
Thank you so much for your kind words, Brad. I'm thrilled to hear that you had a great experience with your loan process. Providing top-notch service to every client is my top priority, and I'm glad I could assist in securing your loan. Your...