Mortgage
Works at New American Funding - Tustin,...
Products & Services Offered
- FHA
- VA
- Fixed Rate
- Mortgage
- HELOC
- Home Equity Line of Credit
- Home Equity Loan
- Conforming/Conventional
Licenses
- NMLS #1905141
Licenses
- NMLS #1905141
Products & Services Offered
- FHA
- VA
- Fixed Rate
- Mortgage
- HELOC
- Home Equity Line of Credit
- Home Equity Loan
- Conforming/Conventional
- Rating
- About
- Contact
Reviews
Filters
Knowledge and professionalism.
Pinned
Don explained everything clearly and made sure I understood the whole process.
Pinned
I appreciate all you did for us. I really appreciate how you kept in touch and walk us through everything. We will tell our friends about you and if we need to, we will call again.
Pinned
It just was a long process. On both parts
Don had our back when we needed to access the equity in our home. Very grateful =)
Accurate and COMPLETE communication. I originally discussed my loan details with Neal. My loan was transferred to a new loan officer without notice. Don had no information for my loan from Neal and NEVER discussed anything with me regarding...
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Reply from Don Rafiean
May 19th, 2023 05:52 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I am rating this "ok" because did do a good job at what his part of the process was. There is lots of room for improvement for providing more information to the customer on what to expect once done with the first steps of the process. I will...
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Kept me current on the loan process
Everything went smooth Don did what he said he would do and got me an answer on my questions.
Processors nice and easy
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