Kept informed about the progress, easy to talk with, questions were answered in a timely manner, kept on to of things, returned phone calls quickly, tried her best to get closing as quickly as possible.
Reply from Diane Phillips
August 15th, 2023 10:05 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
F
Franklin L
Shelby, NC
Posted on July 22nd, 2023 11:07 AM
Easy transaction was told what we needed, didn't have to worry about what we needed to do, great assistance the whole process.
Reply from Diane Phillips
July 24th, 2023 11:10 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
P
Paula L
Shelby, NC
Posted on July 19th, 2023 08:41 AM
The whole team worked together and made this process happen
Reply from Diane Phillips
July 21st, 2023 09:09 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
M
Matthew E
BELMONT, NC
Posted on July 13th, 2023 09:57 AM
Diane and her team are on top of things!
Reply from Diane Phillips
July 15th, 2023 10:00 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
T
Tonya F
Posted on July 10th, 2023 04:48 PM
This team is the absolute best! One thing about this team, is my clients can call or text them any time and they always answer their phone. Their Profesionalism is out of this world. They've always been top notch. Thank you so much!
4.66
A
April S
BESSEMER CITY, NC
Posted on July 10th, 2023 03:42 PM
Michelle bent over backwards to make sure we had everything in place when it came to getting our loan smoothly. She answered her phone regardless of the time or the day.
Reply from Diane Phillips
July 12th, 2023 03:46 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
5.0
A
Austin H
BESSEMER CITY, NC
Posted on July 2nd, 2023 01:16 PM
Talking to Diane felt like talking to family. Diane worked so hard to get through my closing and was always excellent with communication. For my first time home buying, this was a wonderful experience.
Reply from Diane Phillips
July 4th, 2023 01:24 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
5.0
W
Wendy H
GASTONIA, NC
Posted on July 1st, 2023 11:32 AM
Diane is amazing! Her communication and willingness to help is unmatched! She makes the experience easy and makes her clients feel safe and supported! Will definitely recommend Diane to friends and family!
Reply from Diane Phillips
July 3rd, 2023 11:34 AM
I really appreciate the feedback and am looking forward to working with you again.
5.0
T
Tracy A
LORIS, SC
Posted on June 28th, 2023 11:38 AM
Diane made sure we knew what was happening every step of the way. Always available to text any question we might have Ann's got a speedy response. Made the whole process easy.
Reply from Diane Phillips
June 28th, 2023 07:14 PM
Hey Tracy! Congratulations on your beautiful new home! Thanks so much for the kind words!!! I really enjoyed working with you guys!! Enjoy your beach time!!! I want to move to the beach too! LOL
5.0
P
Pennie D
GASTONIA, NC
Posted on June 8th, 2023 02:05 PM
Diane and the entire staff made this a great experience. At times I felt like I was their consumer and was receiving 100% of their attention. I would highly recommend them.
Reply from Diane Phillips
June 10th, 2023 02:09 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.