Derek Mercer

Very prompt on any questions we had

Derek is a wonderful person always answered our questions and always return our calls. Thank you Derek for helping us.

Even though Derek kept saying that it was a team effort to get to closing, I felt that if it had not been for Derek we would not have made it to closing. He communicated better than the coordinator and the title company. In that team effort,...

Derek kept constant communication with me and kept the process going for closing. He was very informative and willing to help. He also made himself available for any questions I had.

Our loan program that was presented to us and we agreed upon changed. It affected us financially. We were still able to close but our mortgage payment is now higher then what we were told it would be from the first program. This process was...

Derek was great to work with!

Derek and Andrea both were with me every step of the way, guiding and supporting me, answering my questions, helping, therefor this loan process was very smooth. they are very professional, knowledge people, I felt more like a friend rater...

Quickly replied to messages. Love that.

Excellent service

Response time. Thorough. Communicates effectively. Capable of offering options or modifications as loan progresses and situations change. Very personable. Polite! Overall exceptional to deal with, knows his business well. Don't loose him!!