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Dennis Costa

Sr. Loan Officer | NMLS # 67158

4.71
(8)
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5.0
SFTP
D
Douglas D
Weston, WV
Posted on November 20th, 2023 03:23 PM
Easy smooth process, a little hard to reach processor though. Overall great service
Reply from Dennis Costa
November 30th, 2023 03:25 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
O
Oneil E
Margate, FL
Posted on November 13th, 2023 06:06 PM
Dennis Costa made it great.
Reply from Dennis Costa
November 25th, 2023 04:14 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
J
Joyce T
MARION, OH
Posted on November 11th, 2023 04:10 PM
Always keep me informed and updated, easy to talk too.
Reply from Dennis Costa
November 25th, 2023 04:15 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Encompass
J
James H
Toledo, OH
Posted on October 12th, 2023 03:43 PM
Great customer service
Reply from Dennis Costa
October 22nd, 2023 03:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
4.33
Encompass
E
Emily A M
Whigham, GA
Posted on September 30th, 2023 09:37 PM
It was easy, could have kept us more up to date
Reply from Dennis Costa
October 11th, 2023 10:34 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.66
SFTP
K
Kasey T
Dunbar, WV
Posted on August 20th, 2023 03:21 PM
Both my loan officer and processor were helpful and knowledgeable with any questions and concerns I had. Both were prompt in response with emails.
Reply from Dennis Costa
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
3.66
SFTP
K
Kimberly K
Spirit Lake, IA
Posted on August 12th, 2023 10:16 PM
It took 4 months to get the deal done.
Reply from Dennis Costa
August 14th, 2023 01:39 PM
We started the process May 17th and you closed at the end of July. Im sorry we weren't able to close any faster. Thank you for your patience.
5.0
SFTP
T
TIMOTHY L
Wheeling, WV
Posted on June 26th, 2023 03:37 PM
Greatly appreciated
Reply from Dennis Costa
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
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