C
Courtney King
Orion Lending
Works at Team Bailey
4.26
(5)
Works at Team Bailey
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Orion needs underwriters who communicate effectively.
Reply from Courtney King
September 14th, 2023 11:16 AM
I appreciate your feedback, Keiwana. I agree that communication is key to a smooth process, and I will ensure your comments are shared with our underwriting team at Orion Lending. We're always looking for ways to improve. Thank you for the...
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This was my first loan with Orion. Courtney was great. She answered any questions I had and made the process easy.
Reply from Courtney King
August 20th, 2023 02:29 PM
Thank you so much for your kind words, Razmine! I'm so glad I was able to make your first loan experience with Orion Lending a positive one. Please don't hesitate to reach out if you have any additional questions in the future.
I have had 3 or 4 files with Lesley Gain (Underwriter) and all of them have been a disaster. She does not answer her phone. She does not reach out to discuss the files. She does not respond to emails in a timely manner. Her communication her...
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Reply from Courtney King
August 20th, 2023 12:10 PM
I'm sorry to hear that your experience with Lesley Gain has been a negative one. At Orion Lending, we strive to provide the highest level of customer service and communication to our customers. I would like to speak with you to understand what...
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The underwriting department has poor communication. The last loan I did with Orion ruined my reputation because rhe underwriter refuses to communicate. Turn times are not 1 business day.
Perfect i am looking forward to next transaction
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