G
General Mortgage Capital
4.91
(2,077)
Location Burlingame, CA
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Elsa has been helping me going through the whole process, with a lot of patience. She is also really responsive for my questions and always addresses my concerns in time.
Gary was great at keeping me updated and in the loop. He was quick to respond to messages and was helpful whenever I had questions.
Simple and easy quick service
Mr. James Jin is an outstanding loan officer who went above and beyond. He did a splendid job to get us the best interest rate possible. Talking to James was easy, and he explained everything clearly so we understood everything. He was very...
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Title: Exceptional Loan Officer Felicia Who Made My Dream PossibleI had the pleasure of working with an outstanding loan officer, Felicia, who truly went above and beyond to help me achieve my dream of owning an investment property. From the...
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Reply from Felicia Lau
August 29th, 2023 05:19 PM
Youki, I'm truly touched by your kind words and the time you took to share your experience. Ensuring you felt comfortable and understood throughout the entire process was my top priority, and I'm thrilled that you are now a proud owner of an...
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Excellent experience!
Communication
Reply from Felicia Lau
August 24th, 2023 03:39 PM
Thank you so much for your positive review of my communication skills! I'm so glad that my work with you at General Mortgage Capital was able to provide such a positive experience.
John Ma was always accessible and responded quickly to any questions. He and Maggie worked quickly to process our loan with no problems. Thanks so much to both!
Very good interest rate, very good work efficiency, we will look for you next time we need to buy a house again
Responsive, oriented and easy to work with.
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