Flagstar Bank

The closing CD and debts paid were wrong, which was our fault but we were told no way to resolve and that HELOCs dont have rescission periods, later we found out that was a lie. Marla told us that, on an email thread with the flagstar title...

Two comments, your online LOS software leave a lot to be desired on the OTC and Reno programs. The 2nd issue is we get notified 6 to 10 times on a fee change, but no info on what is was that changed?

nothing to add

Great AE, great teamwork

There were no surprises and everything went as expected

The team was very responsive and took less than 24 hours to respond to questions or review documentation.

Account exec is excellent and knowledgeable regarding Flagstar's offerings. Office support is great any time I call with questions

Tim McGinley is AMAZING! Very attentive, knowledgeable and gets things done!

My superb experience with Flagstar Bank is largely due to the amazing AE that Jillian Sorensen is. She is exceptional at her job and goes out of her way to ensure that everything is moving along smoothly. Jillian is alwasy an email, text, or...

William Kirscbaum