C
Works at New American Funding - Tustin,...
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Chris was absolutely amazing to work with. There were a lot more details involved in my case than just trying to finance a house. A recent divorce - and all the legal & emotional intricacies because of it - didn’t deter Chris from being there...
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Reply from Chris Choi
September 18th, 2023 03:09 PM
I'm incredibly grateful for your kind words and the time you took to share this feedback, Kelli. It was an honor to assist you during such a pivotal time in your life, and I'm glad I could provide the support you needed. I realize that every...
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Chris Choi was genuine and easy to work with.
Reply from Chris Choi
September 5th, 2023 03:14 PM
I'm truly grateful for your positive review, Julia. It was a pleasure working with you and I'm glad that I could make the process seamless and enjoyable for you. I strive to provide genuine and top-quality service at New American Funding. Your...
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Having to constantly follow up for any updates on the process, taking a month and a half to complete. Being told that my processor "got behind" with a sale and that's why my file was shoved off a week. Sent wrong emails ect. Was not an enjoyable...
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Reply from Chris Choi
September 1st, 2023 03:19 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Chris was great when processing my primary loan so it was an easy decision to come back to him. He heard my concerns on timing of the close and stayed on top of the process to ensure it happened ahead of our trip abroad. Many thanks for the...
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Reply from Chris Choi
August 30th, 2023 02:43 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Just the hold overall experience it was great and very understanding and informational
Reply from Chris Choi
August 9th, 2023 04:24 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Chris was so easy to speak with. He was very courteous and knowledgable. He made this a pleasant experience for us. THANKS CHRIS!
Reply from Chris Choi
August 7th, 2023 04:22 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Chris has helped us with multiple loans and has been amazing to work with each time.
Reply from Chris Choi
August 31st, 2023 05:26 PM
Thank you so much for the stellar review, Edgard! I'm thrilled to hear that you've had positive experiences with our loans. It's always my goal to ensure the process is as smooth and beneficial as possible for you. Looking forward to working...
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My experience was made Amazing by having a knowledgeable contact. He listened to what the needs that I had for my refinance, no judgement and explained everything very well! He was always very responsive and made sure we understood everything...
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Reply from Chris Choi
July 22nd, 2023 06:46 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Chris was great! He would answer phone calls and emails right away no matter the time. I really like the way he works with people.
Reply from Chris Choi
August 31st, 2023 05:27 PM
I'm truly glad to hear that you had a positive experience, Dora. Being readily available for you and providing swift responses is a priority, and I'm pleased to know this was beneficial to you. I strive to deliver this level of service for...
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Mr. Choi was very informative. Very personable, and helpful. I would recommend him to family, and friends with no hesitation. I am very grateful that he was the representative chosen for my case ??
Reply from Chris Choi
August 31st, 2023 05:27 PM
It's truly rewarding to read your review, Sabrena. I'm so glad that I was able to provide you with the informative and personable service that New American Funding is known for. Thank you for your generous recommendation to your family and...
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