Chelsa Arscott

Branch was problematic but Chelsea tried her best to move my application and that meant a lot!

Chelsa worked very hard with us allowing us accomplished a difficult task, and we’re so appreciated of her.

The overall experience was stressful, however I did appreciate the follow up emails and explanations due to me being a first time homebuilt. The additional info from the underwriter was very stressful, but I guess it is all a part of the process....

More comprehensive communication with the Buyer's agent. Familiarize new agents with your internal process. The loan officer worked very effectively for the Buyer and successfully got the loan closed. Underwriting process seemed excessive.

Chelsa is very proficient with her work. If she cannot be reached, she has assistants that can help you. Everything was taken care of.

In mortgage industry I have come across lot of individuals with a wealth of knowledge but nobody can beat Chelsa Arscott. Her grip and knowledge of the product what she sells is 110%, follow up and support is 110% and completion is a 150%....

Chelsa is phenomenal her work ethic is unmatched you can tell she takes pride in her work. My realtor and the closing agency also raved about her efficiency and commitment. I was really lucky to stumble across her she worked really hard to...

Ms. Arscott did not keep word to stay in touch with customer. Did not respond to calls, voicemails, text, emails or for online meeting by customer or myself. Caused undo stress, confusion, resending docs by customer & delays in closing. Felt...

I understand that our officer was on vacation. It is possible that a pass off procedure may work better In my experience it seemed as if the different departments were disjointed. Information was not consistent. As this is such a delicate enjoying...

6 months after I decided to start a journey I didn't know where I was going or how it would end, but God allowed paths to cross with this wonderful team of professionals and what a journey its has been ,Miss Arscott and her magnificent hard...