Though helpful in the end, parts of the process were confusing and not very well explained.
2.5
T
Timothy J M
Plainwell, MI
Posted on November 8th, 2023 04:40 PM
I feel I got ripped off with my loan with the need to pay points and other charges. Cathy at times seemed confused. She kept wanting to move us to a 30 year loan when I specifically wanted a 15. I'm glad that she was very persistent in working...
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Reply from Cathy Cooper - Churchill Mortgage
November 8th, 2023 08:03 PM
Thank you for taking the time to send in this review. Your response is an important tool for us to grow asa company. We appreciate you and are sorry if we missed the mark on providing you the legendary customer care that we strive to attain...
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5.0
J
John M B
CONROE, TX
Posted on October 17th, 2023 01:46 AM
Cathy was very professional and friendly. I felt like she really cared about the work she was doing for us and took a vested interest in it. She was always professional and kind, even when we were facing deadlines. She was very patient in answering...
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5.0
K
Katherine E B
CONROE, TX
Posted on October 16th, 2023 06:39 PM
Cathy was kind and encouraging throughout the process.
Reply from Cathy Cooper - Churchill Mortgage
October 16th, 2023 10:56 PM
Thank you, Katie and John. You were an absolute pleasure to help.
5.0
K
Kaden L K
Tecumseh, OK
Posted on October 6th, 2023 09:02 PM
Cathy and the Churchill team made this home buying process amazing. They were always on top of anything that was needed and were ready to assist in a moments notice. I can't say enough how thankful my wife and I were to have them as our lenders....
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Reply from Cathy Cooper - Churchill Mortgage
October 16th, 2023 10:57 PM
Thank you, Kaden. I am so happy for you two.
5.0
A
Andrew L T
Cave Creek, AZ
Posted on August 10th, 2023 03:09 PM
My wife and I utilized CMC and Cathy Cooper to secure a mortgage for our first home. Cathy did a great job of providing a competitive rate and answering all of our questions -- and we had a lot. She also made herself available to us on nights...
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Reply from Cathy Cooper - Churchill Mortgage
October 16th, 2023 10:59 PM
Thank you very much, Andrew.
5.0
M
Mary N D A
Anna, TX
Posted on July 28th, 2023 07:32 PM
What made it great was your quick work .
Reply from Cathy Cooper - Churchill Mortgage
October 16th, 2023 11:02 PM
Thank you, Mary. I enjoyed meeting you in person at your closing and being part of the journey to help you and your family.
5.0
S
Sydney L W
Broken Arrow, OK
Posted on June 30th, 2023 03:06 PM
She was so on top of communication, she made buying our first home so easy and pleasant!
Reply from Cathy Cooper - Churchill Mortgage
October 16th, 2023 11:01 PM
Thank you, Syndey. You two are an epitome of faith. I hope you two are enjoying your first home.