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Smooth closing and always updated
Carolina is very & knowledgeable and professional, she answered all the questions are concerns we had, and guided us through the whole process and now we Closed in our dream house. I will recommend Carolina to all my friends & family knowi
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The process was intense but she figured out everything really well.
Hard worker and dedicated
Easy to work with and provided quick responses to my questions and concerns.
The best Loan Officer
Shes amazing, Im glad and Im thankful to do bussiness with her
Thank you very much for your hard wor and dedication and never give up on my clients
My respect for her is 100%
Carolina always answered the phone and was very kind. The overall experience was not great. I think the issue was with underwriting and turnaround times. We closed a week later than we were supposed to and promised every day and weeks befor
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Reply from Carolina Ochoa
August 22nd, 2022 09:58 PM
Thank you for taking the time to share your feedback. Paramount Residential Mortgage Group strives to be a lender synonymous with integrity in the mortgage industry. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Do you mind reaching out to us directly at feedback@prmg.net?
Shes the GOAT
Carolina Ochoa siempre ha sido una excelente profesional. He tenido varías transacciones con ella y he entregado toda la confianza para mi y mis clientes. 100% recomendada
Carolina was able to help us out, not sure where we would be without her in this closing!
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