C
Works at New American Funding - Austin,...
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There were a lot of variables that I didn’t understand. I started with a good warm and fuzzy thinking I had a pre approval and then that was then told to me after asking multiple times for the pre approval that I didn’t get it. I’ve had my...
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The process took longer than expected and communication could have been better
Reply from Cari Rubio
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Cari was awesome and most importantly she delivered. At one point, my client was thinking of going to another lender mainly for better offer, but I asked him to reach out to Cari. Cari did her magic and client was convinced that he should go...
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Reply from Cari Rubio
August 31st, 2023 07:32 PM
Charles, thank you for such kind words! I really enjoyed working with and serving you both. I look forward to partnering with you on more transactions and helping others make the dream of home ownership come true!
Cari was with us every step of the way helping us choose our financing options. She gave great advice and presented us with options that made the loan affordable and left us with a nice emergency fund. We're so glad to have Cari in our corner....
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Reply from Cari Rubio
September 27th, 2023 03:14 AM
Thank you Kevin for allowing me the opportunity to serve you! Saving my buyers money is always one of my top goals so I am glad you really appreciated that. Best wishes in your new home!
Cari was very patient with walking me through the process before I signed or committed to anything. I could tell she wanted me to truly understand what I was getting myself into!
Cari Rubio and Peyton McKay were amazing! They went above and beyond to get me closed in 22 days.
Reply from Cari Rubio
August 31st, 2023 07:38 PM
I was blessed by working with you and your family, Judy! Thank you so much for the opportunity to serve you. I wish you a lifetime of joy in your new home!
The team was outstanding, we closed in a record time of less than 3 weeks .
Reply from Cari Rubio
August 31st, 2023 07:41 PM
Woo-Hoo! I love when we can all work together to make things happen quickly for our clients. It's truly a blessing to be a blessing to others!
Cari keep us up to date with the whole process and she was very knowledgeable and caring throughout the process. They went beyond our expectations.
Reply from Cari Rubio
August 31st, 2023 07:42 PM
Thank you, Chris, for such kind words! I enjoyed working with you and your family! Best wishes in your new home!
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