Brenda Rodriguez

Brenda Rodriguez was always ready to answer any of my questions no matter how stupid the question seems. She will answer my calls or call me back no matter when I call her. Her response to my emails were very quick and helpful. She even answered...

Timely and accurate information provided

Great customer service

Brenda did great at ensuring my questions were answered! She guided me well through the process but there were some points in the process where I was sent random forms to fill out without explanation.

On time with everything thing I love the work she put into it thank you I'm about to cry thank you

We need more communication and clarity in timely, first we qualified for FHA loan then, switch to 5% conventional, just to find out the weekend before closing we didnt Qualify. Then a few days later after several phone calls to KB mangers,...

Things ended up turning around but I feel the initial process and working with Brenda was very challenging. She did turn it around but I was disappointed that it took me complaining and going through higher ranks to finally get her to communicate...

Great work, thank you.

Von Mason made it great. She is a pitbull and works her tail off for the customer.

Ms. Rodriguez was very polite and patience when she was working with me. She walked over everything I needed to know, and answered all of my questions with satisfactions. Ms. Rodriguez went above and beyond her duties by searching for assistance...