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Brandon Thompson

Sr. Loan Officer | NMLS # 927964

4.5
(4)
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5.0
Encompass
C
Courtney S
Lewiston, MI
Posted on October 10th, 2023 02:05 PM
The level of communication and the clarity of answers to questions from Brandon made the process easier to understand!
Reply from Brandon Thompson
October 20th, 2023 02:09 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
N
Nikhilkumar B
Schaumburg, IL
Posted on September 20th, 2023 05:03 PM
Process was very efficient and all the required documents were collected promptly and once everything was in place execution and closing was quick. I'm thankful to Brandon who anticipated all the documentation and we were able to close in short...
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Reply from Brandon Thompson
October 2nd, 2023 02:21 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
4.33
SFTP
M
Maria M
Coats, NC
Posted on September 19th, 2023 02:06 AM
The processor was delayed, communication was sub par between myaelf, the realtor and the lawyer. Would have preferred better communication, however, Brandon was excellent and I highly reccomended him personally, Diana the processor upset my...
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Reply from Brandon Thompson
September 29th, 2023 03:12 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
3.66
SFTP
W
William H
Pittsford, MI
Posted on June 14th, 2023 04:23 PM
Better and more frequent communication
Reply from Brandon Thompson
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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