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The communication was solid and the software systems used to send and receive information were user friendly.
Efficient, helpful and all the staff were easy to work with.
Everyone we worked with as we went through the process was wonderful to deal with. The turnaround was quick and, due to the great organization on their end, our purchase went off without a hitch. The only issue was the app only emailed the...
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The entire team was always timely in responses. I highly recommend them!
Reply from The Brandon Burks Team
May 12th, 2023 04:25 PM
Thank you for completing our survey and for trusting the Brandon Burks Team and FirstBank Mortgage with your home buying needs!
Everyone with whom we dealt from First Bank was EXCEPTIONAL! Very helpful and encouraging throughout the entire loan experience.
Reply from The Brandon Burks Team
May 12th, 2023 04:24 PM
Thank you for taking the time to complete our survey and for trusting the Brandon Burks Team and FirstBank Mortgage!
Matthew made the process so easy. As first time home buyers, we had a lot of questions and he answered them promptly and graciously. He never made us feel like an inconvenience and was intentional about educating us on the process. We would...
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Reply from The Brandon Burks Team
May 12th, 2023 04:24 PM
We appreciate you taking the time to complete our survey! Thank you for trusting Matthew Stump and our team at FirstBank Mortgage in buying your first home!
Made it easy for me and my clients
Reply from The Brandon Burks Team
May 8th, 2023 07:27 PM
Thank you for taking the time to complete our survey! We enjoyed getting the opportunity to work with you and look forward to more opportunities in the future. Thank you for trusting the Brandon Burks Team and FirstBank Mortgage!
Communication was great by everyone on the team. Closing docs were available several days prior to closing.
Great team!
Reply from The Brandon Burks Team
May 8th, 2023 07:27 PM
We appreciate you taking the time to complete our survey. Thank you for trusting Dylan Ross and our team at FirstBank Mortgage for your home loan needs!
Very helpful and communicative!
Reply from The Brandon Burks Team
May 2nd, 2023 07:49 PM
Thank you for taking the time to complete our survey and for trusting the Brandon Burks Team and FirstBank Mortgage for your home loan needs!
Dylan Ross was great to work with. He patiently walked me through the process and helped answer any questions I had. I believe his extensive knowledge and professionalism are tremendous strengths for this team.
Reply from The Brandon Burks Team
May 1st, 2023 07:21 PM
We appreciate you taking the time to complete our survey! Thank you for trusting Dylan Ross and our team at FirstBank Mortgage!
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