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Bob Hailey

Branch Manager | NMLS # 290893

4.92
(515)
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5.0
Encompass
N
Nancy K
Milwaukie, OR
Posted on October 10th, 2023 01:56 PM
Bob communicated throughout the entire transaction and picked up the phone if I called. He explained everything in detail to our first time buyer clients and put their mind at ease. Overall, an easy and smooth transaction!!!!
5.0
SFTP
S
Senen O
Portland, OR
Posted on September 15th, 2023 10:37 PM
Bob’s customized attention and constant communication made this whole process great. Thanks Bob!
Reply from Bob Hailey
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
M
Melissa F
Portland, OR
Posted on September 12th, 2023 11:30 PM
Working with Bob Hailey and the team at New American Funding was such an amazingly positive experience. I felt fully supported through the process, and will continue to work with them on additional refinancing options in the future. Thank you...
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Reply from Bob Hailey
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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4.66
SFTP
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Nathan K
Tigard, OR
Posted on September 10th, 2023 03:14 PM
Bob was extremely responsive when we had questions. I would definitely recommend the NAF Cash program over navigating through trying to buy with a contingency.
Reply from Bob Hailey
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
A
Amanda G
Milwaukie, OR
Posted on July 18th, 2023 01:33 AM
We really felt the support of the team from the time the first sale fell through to when the second one closed. The team was amazing and I am so grateful for the support we received along the way.
5.0
SFTP
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Tristan B
Yoncalla, OR
Posted on June 28th, 2023 07:33 PM
Bob is extremely knowledgeable and responsive. The information I received from Bob throughout this process taught me a lot and will absolutely help me better serve my clients in the future. Without a doubt, Bob is my guy. Thank you for everything!!...
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5.0
SFTP
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John I
Salem, OR
Posted on June 24th, 2023 03:13 PM
Bob was wonderful to work with! Answered tons of our questions, was easy to reach, and was so kind! His team was clearly working hard to get everything they needed from us. We’re thrilled and will absolutely return when we need to refinance!...
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5.0
SFTP
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Lori A
Forest Grove, OR
Posted on May 22nd, 2023 05:06 PM
Always appreciate Bob and his team, they work tirelessly to bring transactions to a successful close.
5.0
SFTP
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Brianna P
Forest Grove, OR
Posted on May 22nd, 2023 01:15 AM
As crazy as this whole process was I knew Bob and the team had our backs the whole time and they definitely did.
5.0
SFTP
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Carla Z
Gresham, OR
Posted on May 21st, 2023 06:01 PM
Bob was so great to to work with and was always available for all of my many questions, I really felt like he took great care and compassion for all of my needs and questions. I would highly recommend him and the program to others. Thank you...
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