Anna Sou

It wasn't Anna that was the issue, we had to extend the contract due to the processor who failed. They waited until the last minute to get information regarding Logans paystubs. This made everyone very stressed. Very poor customer service....

Anna was incredibly knowledgeable and kept our mutual client informed of every step during the loan process even going above and beyond and saving the deal at one point. Would highly recommend her.

Anna was fantastic, always keeping me up to date on the process for the loan.

If the processor could work faster and on time, that would be great.

Everything was well explained

Anna was so helpful and explained so much to me! She would call/leave messages as text me to keep me informed on what was going on.

Anna was always calling, texting and/or emailing me. Also Sam also called and emailed as well!

Her communication after hours and her ability to break down what we needed was amazing!!

Not happy with the response time of your manager, loan processor and your underwriters. They could do a better service communicating with the borrowers. ANNA SOU WAS EXCEED HER SERVICES ABOVE AND BEYOND.

I was referred to Anna by my Realtor. Anna was on point every step of the way through this process and she kept me up-to-date on the status of my loan. She is very knowledgeable and advised what option would be best for my particular situation....