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Andy Jensen

Loan Consultant | NMLS # 530662

4.5
(249)
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5.0
SFTP
M
Madisen D
Karlstad, MN
Posted on November 21st, 2023 06:36 PM
Andy was super helpful for our home buying/ loan process
Reply from Andy Jensen
December 1st, 2023 06:39 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
B
Blayne D
Karlstad, MN
Posted on November 21st, 2023 04:06 PM
Communication was great and overall experience was great
Reply from Andy Jensen
December 1st, 2023 04:10 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
C
Calin L
Glyndon, MN
Posted on November 9th, 2023 12:22 AM
Andy made our first experience buying a house easy and was very straight forward and made the process easier to understand.
Reply from Andy Jensen
November 19th, 2023 09:56 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
4.0
SFTP
B
Brady F
Middle River, MN
Posted on November 6th, 2023 06:14 PM
Andy was able to to get us in a house when other lenders couldn't
Reply from Andy Jensen
November 16th, 2023 06:18 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.0
SFTP
B
Brooke J
Baudette, MN
Posted on September 26th, 2023 05:40 PM
The total amount that we needed to close was changed several times throughout the process.
Reply from Andy Jensen
October 11th, 2023 10:33 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
2.33
SFTP
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Laura R
Roseau, MN
Posted on September 16th, 2023 02:07 PM
We received 4 final disclosures in the last 24 hours before closing. The last one was $1895.00 higher than the previous one. Completely unacceptable. You have had these numbers for a month. How can there be this much confusion? The only varying...
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Reply from Andy Jensen
September 27th, 2023 03:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
1.66
SFTP
J
Jude R
Roseau, MN
Posted on September 14th, 2023 06:35 AM
All of the dollar figures are set and doc or change. For example loan amount, interest rate locked in, closing fees and several other costs that are constants. How is it possible that the closing cost changes 4 times in 48 hours. We received...
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Reply from Andy Jensen
September 27th, 2023 03:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
5.0
SFTP
D
Dillon H
Badger, MN
Posted on September 9th, 2023 03:05 PM
Andy Jensen is very knowledgeable and great at his job.
Reply from Andy Jensen
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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1.0
SFTP
S
Sarah J
Thief River Falls, MN
Posted on August 17th, 2023 01:16 PM
My client was not pleased with the entire process and experience with Andy. Made it so stressful for her.
5.0
SFTP
S
Suzanne H
Thief River Falls, MN
Posted on August 17th, 2023 12:20 AM
Continual communication in great explanation of the different services provided and what was the best direction for us to go in.
Reply from Andy Jensen
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
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