Alvaro Hernandez

The complete staff was very pleasant, always available and very knowledgeable. They made us feel very comfortable with the process. Everything proceeded flawlessly

Alvaro did great job explaining all the details so we could understand what was the bets choice for our situation. Underwriting and loan closures folks also great and good communication throughout the process.

Communication was easy and had a great experience working with my agent very helpful and timely

Alvaro, worked many options, communicated clearly, explained each option well, was always looking to see what the best one was for myself and my family's situation

Great communication from the start to the end!

Your chain of communication is lacking in many ways. I was given lots of direction to read through emails, but never at any point were the team members introduced to me or was I ever told who would be handling what or who I was supposed to...

Mr. Hernandez provided great communication throughout the process, he answered any follow up on any questions or concerns I had.

Got it done

Al made it great! He was very efficient and always responded in a timely manner to any questions or concerns that I had through the process. He helped me get on track to get my loan process started. I had reached out a year ago, and because...

Able to get our refinance done without much issues. I would just suggest better communication especially when there is a time zone difference